Recall Alert: BMW Recalls 2011 X5 Diesel for Engine Belt Tensioner
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| Component: ENGINE AND ENGINE COOLING:ENGINE:DIESEL | ||||||||||||||
| Potential Number of Units Affected: 923 | ||||||||||||||
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Recall Alert: Porsche Recalling Aftermarket Center Wheel Mounting Kits for 2010 and 2011 911 Turbo
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| Component: EQUIPMENT | ||||||||||||||||||||
| Potential Number of Units Affected: 54 | ||||||||||||||||||||
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Recall Alert: NAPA Recalls Lower Ball Joint for Acura TL
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| Component: SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT | ||||||||||||||||||||
| Potential Number of Units Affected: 150 | ||||||||||||||||||||
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Recall Alert: Mazda3 and MazdaSpeed3 Recalled for Wiper Motor Problem
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| Component: VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR | |||||||||||||||||
| Potential Number of Units Affected: 103,300 | |||||||||||||||||
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GAO Releases Reports on Auto Safety Recall Process
The Government Accountability Office just released a report that’s critical of the process in place to deal with safety recalls. The report goes on to detail the information the GAO has gleaned from it’s look into the recall process.
Volkswagen Recalls Four 2012 CC Vehicles For Incorrect Tire Pressure Monitoring Sensors
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| Component: TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS | ||||||||||||||
| Potential Number of Units Affected: 4 | ||||||||||||||
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Porsche Recalls 2010 to 2011 911 GT2 RS, 911 GT3, 911 GT3 RS, 911 Turbo and 911 Turbo S for Center Locking Hub and Wheel Assembly Premature Wear
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| Component: WHEELS:LUGS/NUTS/BOLTS | ||||||||||||||||||||||||||
| Potential Number of Units Affected: 1,702 | ||||||||||||||||||||||||||
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Chrysler, Dodge and Jeep Recall 2011 Vehicles For Steering Column Rivet Problem
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| Component: STEERING:COLUMN | |||||||||||||||||||||||||||||||||||||||||||||||
| Potential Number of Units Affected: 11,351 | |||||||||||||||||||||||||||||||||||||||||||||||
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Quaker State to Reward Motorists With Cash Back for Holding Onto Their Vehicles Longer
Brand Provides Engine Protection for up to 300,000 miles and Cash Reward for Reaching Milestone
HOUSTON, TX — June 13, 2011 /PRNewswire/ — The makers of Quaker State, the motor oil well known for providing durable protection, are now giving motorists cash for using Quaker State and making their cars last. The Quaker State Cash Back Bonus Program launches today and is designed to reward consumers who use Quaker State® Ultimate Durability full synthetic motor oil, Quaker State® Enhanced Durability synthetic blend motor oil or Quaker State® Higher Mileage Engine™ motor oil with the cash value of their vehicle when they reach 300,000 miles, subject to certain terms and conditions.
The Quaker State Cash Back Bonus program is being released in conjunction with the updated Quaker State Lubrication Limited Warranty program, one of the easiest to use, longest running and most comprehensive motor oil warranties available to motorists. The new Quaker State Lubrication Limited Warranty is one of the first lubricant manufacturer programs that follows the vehicle makers’ recommended oil drain intervals.
“For over 20 years now, the Quaker State Lubrication Limited Warranty has been one of the best motor oil warranty programs on the market. The tradition of being among the industry’s most innovative motor oil brands continues with the recent changes to the warranty program,” said Chris Hayek, Quaker State Global Brand Manager. “People are keeping their vehicles longer to maximize the value of what may be their second largest investment, and the Cash Back Bonus is being introduced to provide a bonus to them for reaching 300,000 miles with the help of Quaker State specialty motor oil.”
As the average age of a vehicle on America’s roadways rises to over 10 years old1, more and more Americans are paying close attention to the costs for upkeep and mandatory maintenance of their vehicle. When Quaker State Lubrication Limited Warranty participants reach the impressive milestone of 300,000 miles, the Quaker State Cash Back Bonus rewards them with the Kelley Blue Book® Trade-In Value for their vehicle as listed in “Good” condition a value of up to $3,000.
“The new Quaker State Cash Back Bonus is designed to reward those motorists who view their vehicle’s mileage as a badge of honor,” said Hayek. “With the yearly cost of owning and operating a vehicle in the U.S. increasing more than 3 percent from last year, many consumers are looking for ways to help keep their vehicles running smoothly longer, as a way of saving instead of springing for a new vehicle. We hope those consumers will use the bonus as an incentive to keep their high-mileage vehicles and maintain them using Quaker State specialty motor oils.”
The Quaker State Lubrication Limited Warranty protects 15 engine parts from lubricant-related failure and provides motorists’ vehicles with coverage for up to 10 years or 300,000 miles, whichever is first. The Quaker State Lubrication Limited Warranty is free to qualifying consumers who use Quaker State products. To qualify, consumers’ vehicles must have been manufactured within the last 72 months and have driven 75,000 miles or less at the time of enrollment. Qualifying consumers can enroll in the Quaker State Lubrication Limited Warranty program at www.quakerstate.com.2
To be eligible for the Cash Back Bonus, consumers must be eligible for and participate in the Quaker State Lubrication Limited Warranty program and use one of the Quaker State specialty motor oil products in the vehicle starting no later than the 100,000-mile mark. Consumers will not be eligible for the Cash Back Bonus if they use Quaker State® conventional motor oil at or beyond the 100,000 mile mark, unless they meet the requirements of the Grandfather Clause.3
Quaker State motor oils provide consistent protection over the life of the oil change cycle and are so durable that even after a full drain cycle, they still pass certain critical industry tests for wear protection, rust protection and viscosity retention.4 Quaker State is one of the first motor oil manufacturers to offer a warranty program that recommends following the manufacturers’ recommended oil drain intervals, a shift that is intended to provide consumers with more control in their maintenance schedules.
For more information about the Quaker State Lubrication Limited Warranty program, Cash Back Bonus Program and the full line of Quaker State products, visit www.quakerstate.com.
About Quaker State®
Quaker State® motor oil has a 70-year history as a leader in consumer automotive products and vehicle care. Quaker State is among the industry’s most innovative motor oil brands and offers a full line of products to meet every type of vehicle engine need. Quaker State is one of the first brands to develop high mileage engine motor oil and the only brand to market its motor oil product in a clear bottle. For more information about Quaker State products, please visit www.quakerstate.com.
Quaker State is produced and marketed by Shell Lubricants.
About Shell Lubricants
The term ‘Shell Lubricants’ collectively refers to the companies of Royal Dutch Shell plc that are engaged in the lubricants business. Shell Lubricants companies lead the lubricants industry, supplying 13.4% of global lubricants volume.a The companies manufacture and blend products for use in consumer, heavy industrial and commercial transport applications. The Shell Lubricants portfolio of top-quality brands includes Pennzoil®, Quaker State®, FormulaShell®, Shell TELLUS®, Shell RIMULA®, Shell ROTELLA® T, Shell SPIRAX® and Jiffy Lube®.
aKline & Company, “Global Lubricants Industry 2009: Market Analysis and Assessment, 2009-2019.”
1 2010 R.L. Polk & Co. Study
2 By state law, California residents are not required to register online. California residents not registering online must comply with all other terms and conditions of the Quaker State Lubrication Limited Warranty. See www.quakerstate.com for detailed terms and conditions.
3 GRANDFATHER CLAUSE: If you are an existing Quaker State motor oil customer registered for the Quaker State Lubrication Limited Warranty program as of June 1, 2011, you have the opportunity to be eligible for the Cash Back Bonus Program regardless of which type of Quaker State® motor oil you use.
4 Wear test Sequence IVA ASTM D6891; rust test ASTM D6557; viscosity test ASTM D445. Always follow the manufacturer’s recommendation for oil change intervals.
GM Certified Pre-Owned Vehicles Get New Name and Features
Certified Pre-Owned Vehicles Get New Name and Features
2011-06-10
- Chevrolet, Buick and GMC offer two-year/30,000 mile standard vehicle maintenance
- GM Certified Used Vehicles program renamed Chevrolet/Buick/GMC Certified Pre-Owned Vehicles
DETROIT – Starting Saturday, two years of standard maintenance including oil changes will be part of purchasing a Certified Pre-Owned Chevrolet, Buick or GMC vehicle as General Motors moves to tie pre-owned cars, trucks and crossovers to its brands.
Owner Care, a first in the certified pre-owned vehicle industry that includes a two-year/30,000-mile standard vehicle maintenance program, will cover oil changes based on each vehicle’s Oil Life Monitor system, tire rotations, and multi-point vehicle inspections at no charge to the customer.
The Certified Pre-Owned program bearing the Chevrolet, Buick and GMC names will continue to offer a 12-month/12,000-mile bumper-to-bumper warranty, and a five-year/100,000 mile limited powertrain warranty with 24-hour roadside assistance and courtesy transportation. A more rigorous 172-point inspection – increased from 117 points – and reconditioning along with free trials of OnStar and Sirius/XM Satellite Radio will remain standard.
“Customers demand more value for their money, and we have responded,” said Jennifer Costabile, general director of marketing and sales support, GM Fleet and Commercial Operations. “We believe our enhanced program offers our customers an outstanding experience from the moment they drive their Chevrolet, Buick or GMC Certified Pre-Owned vehicle off of the lot.”
The GM Certified Used Vehicle brand in the United States is being phased out. The Cadillac Certified Pre-Owned program will continue unchanged.
According to Don Johnson, vice president, U.S. Sales Operations, adding more value to the GM Certified Pre-Owned Vehicle program will ultimately help the company sell more new vehicles.
“One of the most important things we can do is manage the business to help increase the value of Chevrolet, Buick and GMC used vehicles,” Johnson said. “This increased value gives potential new vehicle customers more for their trade-ins, thereby lowering their ownership costs.”
For more information about Chevrolet/Buick/GMC Certified Pre-Owned Vehicles, to locate a dealer or to learn about the details of the warranty and benefits, please visit www.gmcertified.com.
About Chevrolet/Buick/GMC Certified Pre-Owned Vehicles
Chevrolet/Buick/GMC Certified Pre-Owned Vehicles are high-quality, reconditioned vehicles, available at participating Buick, Chevrolet and GMC dealers. Each Certified pre-owned vehicle features Owner Care, a two-year/30,000-mile standard vehicle maintenance program, and the first offering of its kind from any automotive manufacturer’s certified pre-owned program. For more information about Chevrolet/Buick/GMC Certified Pre-Owned Vehicles, please visit www.gmcertified.com.

Gregg Tompkins has been working
in the automotive industry for
21 years focusing on warranty
administration. He is bringing
his knowledge and insight of
warranty to the public through
this blog.


