Volkswagen Group of America Announces Customer Service Program
HERNDON, Va., Aug. 28 /PRNewswire/ — Volkswagen Group of America, Inc. (VWGoA) today announced it would initiate a new customer service program to address concerns raised by its customers with certain Direct Shift Gearboxes (DSG(®)) in Volkswagen and Audi models, and to affirm its confidence in the sophisticated technology represented by those components. “Safety, customer [...]
Gregg Tompkins has been working
in the automotive industry for
21 years focusing on warranty
administration. He is bringing
his knowledge and insight of
warranty to the public through
this blog.


