GM Will Deactivate Heated Washer Fluid Systems
Customers Will Receive $100 Voluntary Payment DETROIT – General Motors Co. is recalling 1.5 million 2007-2009 model cars, trucks and crossovers to disable a heated washer fluid system module that could pose a fire risk. Because the feature will be disabled, GM will make a voluntary payment of $100 to the owner or lessee of [...]
Ford To Expand Lincoln Lineup And Brand Emphasis; Mercury Production Ends In Fourth Quarter Of 2010
Ford is expanding its Lincoln lineup with seven all-new or significantly refreshed vehicles in the next four years – including its first-ever C-segment vehicle Lincoln’s plan accelerates with more investment and attention on standout product design, class-leading technology and powertrains delivering top performance and fuel efficiency Lincoln product development, marketing, sales and service resources expanding [...]
Volkswagen Group of America Announces Customer Service Program
HERNDON, Va., Aug. 28 /PRNewswire/ — Volkswagen Group of America, Inc. (VWGoA) today announced it would initiate a new customer service program to address concerns raised by its customers with certain Direct Shift Gearboxes (DSG(®)) in Volkswagen and Audi models, and to affirm its confidence in the sophisticated technology represented by those components. “Safety, customer [...]
Where To Do A Recall Search For Your Vehicle
If you’ve ever wondered if your vehicle had an open recall on it and were unsure, now you’ve got a way to do it, as long as your automaker makes it easy for you. Here’s the web site pages for some automakers that make checking up on recalls fairly simple. A few automakers make it [...]
Safety Recalls November 2008
The National Highway Traffic Safety Administration released the November 2008 list of safety related recalls. We have the list for you. Click here.
Safety Recalls October 2008
The National Highway Traffic Safety Administration released the October 2008 list of safety related recalls. We have the list for you. Click here.
Dealership Closings and Your Warranty
Dealerships seem to be shutting their doors in record numbers this year. The economy, gas prices and the credit situation are putting a tight squeeze on dealerships and those that were on the edge are being forced to close. Automotive News reports that 226 GM dealerships have closed this year through the end of August [...]
Gregg Tompkins has been working
in the automotive industry for
21 years focusing on warranty
administration. He is bringing
his knowledge and insight of
warranty to the public through
this blog.


