Extended Warranty Solicitations

The last few months have brought a lot of stories online and on TV about service contract / extended warranty solicitations.

The solicitations are coming in by both phone and in the mailbox. You even get them in your email too but who really gives them a look?

The solicitations usually tell you that your warranty is about to expire and they’re going to offer you a really great deal on a warranty.

Don’t buy into it. They don’t know if your warranty is up or not. They would have to have a great database to pull that information from or get the information from the automaker or dealer and none of that is happening.

No one really seems to have a handle on where they’re coming from but it’s likely from a few to maybe as few as one company responsible for it all.

If you do get solicited for a warranty by phone, you’re better off not answering the phone at all and if you do, just hang up. There’s no reason to listen to someone reading a phone script telling you that you’re warranty is about to expire when your only vehicle is likely well past the warranty period.

You will also want to throw out any of the mailings you get.

It’s unlikely that companies that solicit extended warranty coverage this way will be there for you when the time to make a claim comes.

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Gregg Tompkins has been working in the automotive industry for 21 years focusing on warranty administration. He is bringing his knowledge and insight of warranty to the public through this blog.